No Smoking Policy: We have a strict no smoking policy in or around all of the cars. No food or drink is to be consumed in any of the vehicles unless by prior arrangement and consent by Superior Wedding Cars.
Acceptance Of Services: Customers accepting our service verbally or in writing are entering into a legally binding contract.
Payment: A deposit is required on making a booking, the balance is then due 30 days prior to the booking date. If a booking is made within 30 days of the event then the full balance must be paid upon booking. Please note that bookings where the final payment has not been received 30 days prior to the event will not go ahead.
The Booking Price: The Booking Price is the price quoted once a route and all requirements have been established with Superior Wedding Cars and the Client. Our price will always be quoted as an all inclusive price and is the price you will pay therefore no VAT or hidden charges will be added at a later date. Any additions made to the booking once the booking form has been signed and returned (i.e. extra trips) are chargeable at a rate of £25 p/h and the customer will be further invoiced.
How to pay: We accept cheques payable to Amberley Minibuses and bank transfers (please ask for details)
Cancellations: Cancellations must be made 10 weeks prior to the event otherwise the client will be asked to pay the full outstanding balance. A full refund will be given minus the deposit if the cancellation is within the 10 week period. All cancellations must be sent by post in writing (not email), signed and dated, outlining the booking, the cancellation with reasons for said cancellation by the person who made the booking. A letter of receipt will be sent out by Superior Wedding Cars.
Booking Changes: Minor changes to a bookings details i.e. times, ribbon colour (within our selection), are non chargeable. Greater changes to a bookings details i.e. venues, pick up points, number of trips, are chargeable. Should the customer require changing the date of the original booking this will incur a £30 surcharge plus any further additional costs due to extra mileage and or time required
Breakdowns: In the unlikely event of a breakdown prior to the booked service Superior Wedding Cars will if possible supply a replacement vehicle from the available vehicles. If the supply of another vehicle is not possible a full refund will be given. Should a breakdown occur during the booked service and Superior Wedding Cars is unable to complete the booking where by not taking the specified passengers to the agreed destination a full refund will be given.
Bad Weather/Road Conditions: Superior Wedding Cars reserves the right to cancel booked services without notice due to bad weather conditions including snow, ice & fog. Superior Wedding Cars will not be held responsible for any inconvenience or disappointment caused by the unforeseen circumstance of bad weather or road conditions.
Decoration of Vehicles: We have a strict no decorating policy in or around all of the cars.
Damage By Customers: Customers must note that they are liable for any damage caused to the vehicles or loss of any property belonging to Superior Wedding Cars by themselves or any of their party. Superior Wedding Cars will further invoice the customer for a minimum payment of £100 to cover the work needed to repair the damaged vehicle.
Loss Of Belongings: Vehicles are checked for passengers belongings at the end of the required period of service. However Superior Wedding Cars will not accept any liability for any belongings lost or damaged by the booking party whilst using its services.
Photographs: Customers please note that as part of any of the offered services available with Superior Wedding Cars a reasonable amount of waiting time is calculated into the booking period to include photographic opportunity. Other destinations for photos must be declared before the day of booking. Customers not disclosing this information on booking or at a later date before the booking date will not be accommodated and Superior Wedding Cars will not accept any liability for disappointment caused.
Children Under three: no circumstances is any child under the age of three at the time of travel to travel in any of the Superior Wedding Cars vehicles.
The Customer: The customer is the person making the booking and who is solely responsible for said booking. Any amendments or alterations to the booking must be done in writing by the customer.
Terms and Conditions: At Superior Wedding Cars we reserve the right to amend our terms and conditions at any time. Here’s a few tried and tested websites that’ll be sure to help you with your special day, whatever your day may be!
